Robert M. Gallagher- President
Robert grew up in Westchester County, New York. He later moved to Florida and attended Florida Atlantic University where he earned a Bachelor of Science degree in Zoology. After graduating in 1969, Bob worked as a field director for Applied Biology conducting Nuclear Power Plant Environmental Impact Assessments. In 1980, a friend asked if he would like to help with a burglar alarm installation. Three months later, in 1981, Bob became a partner in SVI Systems Inc. In 1986, he became the principle stockholder of the company. Almost 30 years later, he oversees a staff of 43 and personally designs and implements engineered systems.
Marion Jenkins- Office Manager
Marion began learning about bookkeeping, invoicing, and filing at the early age of 14, working for the family business in Ohio. After graduating High School, she worked as a Bookkeeper for the Mahoning Valley Builders Association. Her duties were to reconcile accounts for all the Apprenticeship Committees (Plumbers and Pipefitters, Operating Engineers, Electrical Contractors, and Concrete Contractors to name a few). During this time, she also took classes at Youngstown State University focussing in Accounting. Marion decided to change her work focus and got an Associate of Arts Degree in Interior Design, working 14 years in the industry for a major department store. She decided to take a break from interior design and went back to accounting where she later moved to Florida in 1992 and began working for Barnett Bank of Martin County as a P & R Teller. In 1995 she applied for a job at SVI and has been here ever since. Her duties at SVI include: Office Manager, Human Resource Manager, Accounts Payables, personnel issues and problems, insurances, Payroll Management, 401k Management, and any other issues pertaining to running this office.
Harvey Cullum- Operations Manager
Harvey began working at SVI in 1985. He oversees the operation of installation, service, fire inspection, purchasing and sales departments. His responsibilities include scheduling installation staff in a timely and efficient manner, overseeing and coordinating in-house upgrades and renovations, and training new installation personnel along with on-going training and certification for existing personnel.
Frank McMahon- Service manager
Frank received a Bachelor of Arts Degree in Business Administration from Marist Collge in 1969. He began work in the alarm industry in New York as a Security Systems Consultant for Bestline Security from 1987-1994. During that time, he was also a General Manager/ Owner of F and P Enterprises working mainly as an independent security systems contractor. Frank later joined SVI in 1994 starting as a service technician. In 1997, he was promoted to Service Manager. He oversees a staff of nine in the service department and is responsible for scheduling and monitoring all service call requests. Frank also holds a National Burglar and Fire Alarm Association Level 1 Certification along with a BASA/FASA Certification.
Michael Pappas- Central Station Manager/ Information Systems Manager
Mike received an Associates of Science Degree from Florida State University. He is a level 5 Certified Notifier technician and installer and also maintains a BASA/FASA certification. Mike joined SVI in 1995 as a Central Station and Information Systems Manager. His responsibilities include: the design, implementation, and maintenance of a hot redundant UL Listed Central Station, computer system and network. He manages a staff of approximately 20 people. Mike also provides technical support for installation, service, and sales departments including product support, programming, functionality and code support for UL, NFPA, and ADA standards. He also designs, installs, and maintains a variety of low-voltage systems including fiber optic, structured network, DSL, ISDN, Cisco working products, CCTV, access control, fire alarm, burglary alarm, and structured digital phone networks.
Chris Norsworthy- Service Technician/ CAD Design/ Network and Computer Support
Chris has been in the alarm industry for 23 years. He began working for the Security and Life Safety Business in 1989 and in 2001, Chris joined SVI. He has obtained many certifications including: BASA/ FASA, UL, CCTV Network Factory, NICET (National Institute for Certification in Engineering Technologies), Indiantown Cogeneration Coal Power Plant Safety, FPL Nuclear Power Plant Contractor, and Notifiers ONYX Factory Certification. In 2007, he attended Indian River State College where he took AutoDesk Inventor 3D CAD Design classes.
Bob Irish- Computer Technician
Bob received a Bachelors Degree from the University of Miami in 1971 and a Computer Sciences Certificate in 1991 from California State University @ Sacramento. He joined SVI in 1995 where he began as a Central Station Operator. In 1999 he was promoted to Customer Service and System Support. He handles all customer requests for programming changes to security and access systems and programs all security, fire, and access control systems for field technicians. Bob oversees the staffing and operation of the UL Certified Central Station and assists customers in the use and silencing of alarm systems.
Ron Burns- Sales
November 8, 1995
Paul Owens- Sales
Robyn Young- Administrative Assistant/ Installation Coordinator
Robyn attended Farmingdale College in New York from 1976-1980 where she focused in Business Management. From 1979-1996, she worked for IPRO, a healthcare review company, as the Operations Manager for multiple locations in New York. In 2002, Robyn joined SVI as our Administrative Assistant and Installation Coordinator. She oversees a staff of 10 and is in charge of scheduling installations, inspections, installation customer billing, job costing, administrative support, and vehicle tracking and maintenance. Robyn is also the supervisor of the stock room and is the internal affairs coordinator.
Heather Hulec- Service and Fire Inspection Coordinator/ Central Station Supervisor
Heather received an Associate of Arts Degree from Miami Dade Community College in 1983 and attended All Florida Realty School from 2003-2004. She has 18 years experience in the alarm industry. From 1992-2001, Heather worked for Assured Security, Kertz Security, Scott Alarm, Security Link, and ADT (all one company due to mergers). She held positions as a Central Station Operator, Service Administration, Service Dispatch, Accounts Payable, Purchasing, Parts, and Inventory Manager. From 2001-2002, she worked for ADI in Pompano Beach as a Sales Assistant and from 2002-2004 she worked for John W. Polhemus as a Burglar Alarm Division Administrator. Heather joined SVI in 2004 and currently oversees a staff of 8. Her responsibilities include customer service, scheduling, billing, and monitoring of fire and burglar alarm signals.
Eileen Romeo- Head Accountant
Paige E. Gallagher- Marketing
Paige received a Bachelor of Arts Degree with a focus in Business Management and Marketing from Florida Atlantic University in 2009. She has worked summers at SVI since 2002 as a Central Station Dispatcher and in the Accounting Department. Since graduating from FAU, Paige was hired full time as our Marketing Director.
